ACCESS KEY
Estimated time: 2 mins

How to connect CallTrackingMetrics to ARIQ

Use this guide when an agency connects a client's CallTrackingMetrics account, or when a business connects its own CallTrackingMetrics account. The connection is saved on the open project.

Credential format:access_key:secret_key

Who connects CallTrackingMetrics

The connection is saved on one project. An agency connects each client from that client's project. A business connecting its own account uses its own project. Both follow the same Connect button.

Agency

Sign in to ARIQ with your agency user. Open the client project, then connect that client's CallTrackingMetrics account. The client does not need an ARIQ login. Use the CallTrackingMetrics login that can already see that client's data.

Your own business

Sign in to ARIQ, open your project, and connect the CallTrackingMetrics account this business already uses. You approve access with that same account.

Connect it inside ARIQ

  1. 1Sign in to ARIQ.
  2. 2Open the project this account belongs to. Switch projects from the left sidebar if you manage more than one client.
  3. 3Open CallTrackingMetrics from the workspace tabs, or go straight to the CallTrackingMetrics page.
  4. 4Click Connect. ARIQ asks for the key from the CallTrackingMetrics account. Copy it from CallTrackingMetrics, paste it into ARIQ, and save. The key is stored on this project.
  5. 5Stay on that project and sync. The page shows live numbers only after this account is connected. Another client's project stays empty until you connect it there too.

On CallTrackingMetrics, before you click Connect

Do this in the CallTrackingMetrics account that belongs to the client, or in your own account if this project is your business. Then come back to ARIQ and click Connect.

1

Copy the API access key and secret

CallTrackingMetrics

In CallTrackingMetrics, open account settings and copy the API access key and secret key.

2

Join them with a colon

Paste access_key:secret_key on the CallTrackingMetrics page.

3

Sync accounts

ARIQ lists accounts with HTTP Basic auth and stores the account name.

What shows up after the account is connected

Import tracking numbers, call sources, and account totals from CallTrackingMetrics.

AccountsCallsSources

Connect this account now

Open the project, then open CallTrackingMetrics and click Connect. The account you approve is the one ARIQ reads for that project.