How to connect Twilio to ARIQ
Use this guide when an agency connects a client's Twilio account, or when a business connects its own Twilio account. The connection is saved on the open project.
AccountSID:AuthTokenWho connects Twilio
The connection is saved on one project. An agency connects each client from that client's project. A business connecting its own account uses its own project. Both follow the same Connect button.
Sign in to ARIQ with your agency user. Open the client project, then connect that client's Twilio account. The client does not need an ARIQ login. Use the Twilio login that can already see that client's data.
Sign in to ARIQ, open your project, and connect the Twilio account this business already uses. You approve access with that same account.
Connect it inside ARIQ
- 1Sign in to ARIQ.
- 2Open the project this account belongs to. Switch projects from the left sidebar if you manage more than one client.
- 3Open Twilio from the workspace tabs, or go straight to the Twilio page.
- 4Click Connect. ARIQ asks for the key from the Twilio account. Copy it from Twilio, paste it into ARIQ, and save. The key is stored on this project.
- 5Stay on that project and sync. The page shows live numbers only after this account is connected. Another client's project stays empty until you connect it there too.
On Twilio, before you click Connect
Do this in the Twilio account that belongs to the client, or in your own account if this project is your business. Then come back to ARIQ and click Connect.
Copy the Account SID and Auth Token
Twilio ConsoleOn the Twilio console home, copy the Account SID and the Auth Token for the client account or subaccount.
Join them with a colon
Paste ACxxxxxxxx:your-auth-token on the Twilio page.
Connect the account
ARIQ fetches the account resource and stores the friendly name and status.
What shows up after the account is connected
Read Twilio account status for voice and SMS routing tied to the client.