How to connect Dialpad to ARIQ
Use this guide when an agency connects a client's Dialpad account, or when a business connects its own Dialpad account. The connection is saved on the open project.
Dialpad API keyWho connects Dialpad
The connection is saved on one project. An agency connects each client from that client's project. A business connecting its own account uses its own project. Both follow the same Connect button.
Sign in to ARIQ with your agency user. Open the client project, then connect that client's Dialpad account. The client does not need an ARIQ login. Use the Dialpad login that can already see that client's data.
Sign in to ARIQ, open your project, and connect the Dialpad account this business already uses. You approve access with that same account.
Connect it inside ARIQ
- 1Sign in to ARIQ.
- 2Open the project this account belongs to. Switch projects from the left sidebar if you manage more than one client.
- 3Open Dialpad from the workspace tabs, or go straight to the Dialpad page.
- 4Click Connect. ARIQ asks for the key from the Dialpad account. Copy it from Dialpad, paste it into ARIQ, and save. The key is stored on this project.
- 5Stay on that project and sync. The page shows live numbers only after this account is connected. Another client's project stays empty until you connect it there too.
On Dialpad, before you click Connect
Do this in the Dialpad account that belongs to the client, or in your own account if this project is your business. Then come back to ARIQ and click Connect.
Create a company API key
Dialpad API keysIn Dialpad admin settings, create an API key with access to company information.
Paste the key
Enter the key on the Dialpad page. Do not add a Bearer prefix.
Sync the company
ARIQ reads the company endpoint and stores the company name.
What shows up after the account is connected
Connect a Dialpad API key to read company call and office activity.