How to connect WhatsApp Business to ARIQ
Use this guide when an agency connects a client's WhatsApp Business account, or when a business connects its own WhatsApp Business account. The connection is saved on the open project.
Meta OAuth — whatsapp_business_managementWho connects WhatsApp Business
The connection is saved on one project. An agency connects each client from that client's project. A business connecting its own account uses its own project. Both follow the same Connect button.
Sign in to ARIQ with your agency user. Open the client project, then connect that client's WhatsApp Business account. The client does not need an ARIQ login. Use the WhatsApp Business login that can already see that client's data.
Sign in to ARIQ, open your project, and connect the WhatsApp Business account this business already uses. You approve access with that same account.
Connect it inside ARIQ
- 1Sign in to ARIQ.
- 2Open the project this account belongs to. Switch projects from the left sidebar if you manage more than one client.
- 3Open WhatsApp Business from the workspace tabs, or go straight to the WhatsApp Business page.
- 4Click Connect, then Sign in with WhatsApp Business. ARIQ sends you to WhatsApp Business. Sign in with the account that can see this client's data and allow access. You do not paste a password into ARIQ.
- 5Stay on that project and sync. The page shows live numbers only after this account is connected. Another client's project stays empty until you connect it there too.
On WhatsApp Business, before you click Connect
Do this in the WhatsApp Business account that belongs to the client, or in your own account if this project is your business. Then come back to ARIQ and click Connect.
Confirm the WhatsApp Business account
WhatsApp ManagerThe number must be registered in WhatsApp Manager under a Meta Business you can access.
Connect Meta
On the WhatsApp page, choose Connect and approve WhatsApp Business management access.
Select the business account
Pick the WhatsApp Business account and sync conversation and template metrics.
What shows up after the account is connected
Read WhatsApp Business conversations, template delivery, and account status.