trustpilot
API SECRET
Estimated time: 3 mins

How to connect Trustpilot to ARIQ

Use this guide when an agency connects a client's Trustpilot account, or when a business connects its own Trustpilot account. The connection is saved on the open project.

Credential format:apiKey:apiSecret

Who connects Trustpilot

The connection is saved on one project. An agency connects each client from that client's project. A business connecting its own account uses its own project. Both follow the same Connect button.

Agency

Sign in to ARIQ with your agency user. Open the client project, then connect that client's Trustpilot account. The client does not need an ARIQ login. Use the Trustpilot login that can already see that client's data.

Your own business

Sign in to ARIQ, open your project, and connect the Trustpilot account this business already uses. You approve access with that same account.

Connect it inside ARIQ

  1. 1Sign in to ARIQ.
  2. 2Open the project this account belongs to. Switch projects from the left sidebar if you manage more than one client.
  3. 3Open Trustpilot from the workspace tabs, or go straight to the Trustpilot page.
  4. 4Click Connect. ARIQ asks for the key from the Trustpilot account. Copy it from Trustpilot, paste it into ARIQ, and save. The key is stored on this project.
  5. 5Stay on that project and sync. The page shows live numbers only after this account is connected. Another client's project stays empty until you connect it there too.

On Trustpilot, before you click Connect

Do this in the Trustpilot account that belongs to the client, or in your own account if this project is your business. Then come back to ARIQ and click Connect.

1

Create API credentials

Trustpilot Business

In Trustpilot Business, open the integrations or API settings and create a key and secret for the business unit.

2

Join them with a colon

Paste apiKey:apiSecret on the Trustpilot page.

3

Connect

ARIQ exchanges those credentials for an access token and confirms the business application.

What shows up after the account is connected

Read TrustScore and verified reviews with a Trustpilot API key and secret.

TrustScoreReviewsBusiness unit

Connect this account now

Open the project, then open Trustpilot and click Connect. The account you approve is the one ARIQ reads for that project.